* Understanding knowledge: What it means, how to work with it, who owns it, how it flows, finding who knows.
* Supporting knowledge: Making sharing and knowledge creation happen, applying new & useful knowledge level practices, developing & appreciating symptoms and diagnostics. Walking on a different (higher?)landscape.
* Scaling knowledge: Moving from individual insights, to group validation, to enterprise meaning, and then beyond. Overcoming the 'stickiness' at community level and the 'slipperiness' associated with professional / domain interactions.
* Speeding cultural changes: Knowledge is closely tied to people and identity, changing mindsets is more than altering process and habits. Making sure we 'listen' and empathize with discontinuous insights, killing NIH (not invented here)
* (How to) transfer learning: Making & taking new concepts to action, thinking together, collaborating and delivering to a market that will not wait. Retention, taking action and embedding not just access & experience.
Some things stand out here for me:
1) Deep dialog, a freedom to 'voice', creative abrasion where both challenge and empathy are high, a value set that includes 'listening' in all its forms as a core practice
2) An executive that 'walks the talk', believes in the power of openness and the innovation that springs from exploration and sharing. Top management that models what they wish to change and see happen
3) A recognition and reward system that is congruent with values of sharing, collaboration, member diversity and group synergy.
4) Appreciation and fundamental understanding of the dynamics of relationships, the changes due to an always connected, networked world, the principle of reciprocity and the social capital that drives innovation
5) A feel for the power that comes from shared meaning, co-design, the leverage of an ontology and the potential of shared spaces / forums.
I have seen these come to 'be' in self-selected communities of practice, that support identity, encourage social learning, engage in cycles of participation / reification, seek to create new knowledge, increase mutual awareness and build trust.