Wiki - KM survey

Martin Cleaver and his fellow students from the Michael G. Degroote School of Business are running an interesting questionnaire on using TWiki for KM. BTW your inputs would be greatly appreciated by their class.

KM surveys have become something of a pain for me. They are always long, not too well-structured, often rambling and you hardly ever get worthwhile feedback or results. This one is a little different. The survey itself is in TWiki and about TWiki. You are taken to a sign-in page and the survey is then copied to your own wiki page which is created.

TWiki KM Survey

Being a Wiki you have control:

* You delete what is not applicable
* You can add comments and context at will
* You have access to your words and can see all other responses via the Recent Changes page

Survey replies

The students have promissed to publish a summary. I'm sure this makes the eventual analysis more difficult, but to certainly allows the respondents more freedom and gives them plenty of opportunity to provide valuable feedback.

Wiki and KM

Reflecting in the role of a Wiki in KM I see the major benefits as:

* Easy way to get folks publishing on the web (3 minutes!) rather like blogs
* A great environment for collaborative writing
* Space for capturing and refining patterns - proven solutions to repetitive issues
* Wiki is good for dialog, annotation, annealing and refactoring - all important ways to engage with text
* Emerging tool for capturing corporate memory, e.g. we are using a Bliki combo Wiki / Blog to gather process stories, record subtle changes in equipment parameters, track the rationale for test batches and gather customer innovations at our helpdesk

Had not thought of using a Wiki for a survey - but it seems to be a useful instrument for quick polling and conducting for formal inquiries.

Comments

[mark]

thanks, good post.

[boyadmin]

Good!

[mike]

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[Kola]

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[Billtom]

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from you.Thank you!

You are most welcome DCG

[Denham]

Hi asvitc,

You have lost me! Please explain.

Denham

[David Locke]

Sure, you can use a wiki for a survey, but it stops being a survey and becomes something else, because the results will show the effects of social construction. The results are going to be skewed towards the first few respondants, or the resondants who still have content in the wiki at the time when you go in to participate.

Are blogs and wikis even capable of being used to publish? Hardly. They can only be used to broadcast or present. There is no cabability to use a blog, in particular, to publish. We need a new word for what these things to, because there are no publishing value adds, there is no publishing process going on, there is no gurantee of the reliability of the content, which is the purpose of publishing.