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August 14, 2004

KM strategy

When developing a KM strategy it sure helps to have a checklist of key issues.


Key KM decisions:

* Do we support dialog and encourage conversations or capture & organize explicit content?

* Should we focus on knowledge areas or refining process and embeding practices?

* Will we be technology push vs. culture led?

* Is our core driver process or practice?

* Should we be driven by questions (exploration) or by sharing what and who we know?

* Do we believe in personalisation or codification?

* Should we attend to explicit or tacit knowledge?

* Can ignore knowledge assets and intellectual capital and focus on innovation and knowledge creation?

* Is our focus external (customers and competition) vs. internal (communities and processes)

* Do we start with data mining existing information or create new knowledge?

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I'm sure you have many more to add - have at it!

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» KM strategy checklist by Denham Grey from soulsoup
KM strategy by Denham Grey When developing a KM strategy it sure helps to have a checklist of key issues. Key KM decisions: * Do we support dialog and encourage conversations or capture & organize explicit content? * Should we focus on knowledge areas ... [Read More]

» KM strategy checklist by Denham Grey from soulsoup
KM strategy by Denham Grey When developing a KM strategy it sure helps to have a checklist of key issues. Key KM decisions: * Do we support dialog and encourage conversations or capture & organize explicit content? * Should we focus on knowledge areas ... [Read More]

» KM strategy checklist by Denham Grey from soulsoup
KM strategy by Denham Grey When developing a KM strategy it sure helps to have a checklist of key issues. Key KM decisions: * Do we support dialog and encourage conversations or capture & organize explicit content? * Should we focus on knowledge areas ... [Read More]

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