Which are the 5 KM articles that have made the most impression on you?
Here are my suggestions:
- Ikujiro Nonaka & Noboru Konno, 1999 "The concept of 'Ba': building a foundation for knowledge creation", California Management Review 40 (3) 40-54. article. 'Ba' is a subtle affordance, a knowledge space, where relationships are built, trust is established and collaboration happens.
- David Oliver and Johan Roos, 1999. "from fitness landscapes to knowledge landscapes" Systemic Practice and Action Research, Vol. 12.3 article. Connects the emergence of knowledge with chaos and complexity theory, illustrating the key role of metaphor in knowledge work.
- Tacit knowledge - it's perhaps the most fundamental unique KM concept. Sveiby's web site
- Morten T. Hansen, Nitin Nohira and Thomas Tierney, 1999, "What's Your Strategy for Managing Knowledge?". e-doc A key choice in knowledge strategies and one of the dichotomies that most KM folk just do not appreciate.
- Demarest, Marc. "Understanding Knowledge Management." Long Range Planning 30.03 (June 1997): 374-384. This is the clearest articulation of KM that I have found. The goal of commercial knowledge is not truth, but effective performance, not what is right, but what works or even better 'what works better', where better is defined in competitive and financial contexts.
Your thoughts - feedback??