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December 28, 2003



Tool will change everything! Now a tool aimed at PIM or PKM will provide the feature of sharing or exchanging too. To me, PKM tool will help people to learn how to organize/ categorize valuable information, sometimes this procedure is much important than just joining a KM group and contribute/post information to a category tree setup by others.

A seriously intergration of PIM and SIM (search information management)is a basic for PKM. And in the future, more functions on absorbing and exporting information from/to different file formats and internet community tools will eliminate the paradox BTW PKM and KM. Please try my software "ES Power Keeper" to experience my ideas. (http://www.richskills.com/products/1/)

Sue Peekna

I agree, Denham, that personal information management is not personal knowledge management - but that doesn't mean that you don't benefit by managing/organizing your personal information.

Those of us with memories like sieves need some kind of "tool" to help us remember all the little tidbits of "facts" that we run into every day - the "post-it note" phenomena, if you will.

Your argument that social constructs are far more valuable in acquiring and transmitting information - which becomes knowledge only when it's in your brain & you can understand it well enough to choose to act on it, or not - is of course valid. My problem is remembering what people said!

So a "personal information manager" to me is just that - support for organizing information, it is NOT a personal knowledge manager! I also believe that products like MS OUtlook, while a nice tool for addresses, schedules, & tasks, is not very good at helping me remember tidbits that may - or may not-be related to other tidbits. For that you need something like (my favorite of all time) Lotus Agenda. Zoot is pretty good too - and it doesn't do addresses, email, or calender support (well, you can sort of make it work with Outlook, but that's not the main intent).

What Agenda and Zoot do is to let you enter random thoughts and clipping from documents and internet sites, applying "0rganization" rules either before or after the fact - and to change those rules on the fly without losing all the tidbits. I use them for meeting notes, references, web site stuff, and all kinds of things. Changing the categories, rules, search terms as I think of something I want to research. I've been doing that with Agenda for over 10 years, and it's the only way I can track quickly what I learned about the myriad of projects I've been involved with.

Example: from 1997 to 1999 I was involved in a data warehouse project that took data from SAP (the ERP system) and put it on a database for user querying. I entered all kinds of stuff in Agenda about what the SAP info was, where it was, & what it meant. This year, I got a job with a manufacturing company that also uses SAP, and I needed to know something about SAP data. Out came the little Agenda database, and within minutes, I found a whole bunch of stuff I needed to know but had forgotten - along with the people whom I worked with, their phone numbers, meeting notes I had with them, issues, etc....

Of course it's not knowledge. The knowledge is in my head. But my head isn't so good at remembering where all the little thoughts are stored and quickly recalling them - so Zoot & Agenda help me.

David Locke

I would argue with PKM as that it only reaches the explicit knowledge. I argue all the aspects of KM that only reach explict knowledge.

But, I wouldn't dismiss PKM provided that interoperativity comes with the package. Then, the deal is documenting difference, because every individual comes to a company as a culture of one. Social construction is a filter on getting the person into the company in the first place. Social construction is then all the acts integrating the individual into the company. And, social construction keeps the person in the company.

Capturing your self and your growth is important, because employees are liquid. They come here from some other place, some other cultures, and they will invariably go some other place taking some aspects of the currant company's culture with them.

Social construction can be a barrier to participation and not just some nice thing that happens all the time. The individual still has to develop their own IP and IC and brand whether they get to participate in the social construction or not.

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