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April 30, 2004


David Locke

Most of what you are calling knowledge is information.

And, best practices actually diminishes the competitiveness of those who practice them. They may have created value once upon a time, but once they become a norm, their ability to differentiate disappears. Whatever is best practiced can and should be outsourced, maybe offshored. And, I am no fan of offshoring.

You profit from knowledge by packaging it in its implicit form as a product. In the software world, we call these products APIs. But, it isn't the code or the documentation that makes them knowledge. It is the implicit stuff that isn't apparent. Implicit knowledge can be packaged without explicating it. And, these packages become working capital.

Stuart H.

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