« Knowledge sharing - a re-think | Main | Making connections! »

December 17, 2006


David Locke

Either a decision is self documenting or it will not be remembered.

David Locke

A central repository for the corporate memory misses the point. When the new VP comes in, stuff that was put in place by the former VP is no longer relevant. Why remember the time when somebody cared about this or that, particularly, since they don't now care.

I once had the fun of administering a change management system under ITIL that the current management didn't support. The executive sponsor had moved on. Unfortunately, he didn't take his toys, and nobody fired his toys or deinstalled his toys, so they continued being tortured by them, but caring not at all.

The comments to this entry are closed.